Frequently Asked Questions
Everything you need to know about our fresh roasts and delivery.
How long does it take for my coffee to be delivered?
We roast our coffee to order to ensure maximum freshness. Orders are typically dispatched within 24 hours and delivered within 3-5 business days depending on your location.
Can I choose the grind size for my coffee beans?
Yes, we offer various grind sizes including Whole Beans, French Press, Pour Over, Aeropress, and Espresso. You can select your preferred grind on the product page before adding it to your cart.
What is your return policy for coffee products?
Since coffee is a perishable food item, we do not accept returns. However, if you receive a damaged package or the wrong roast, please contact our support team within 48 hours for a replacement.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery timelines are calculated at checkout based on the destination country and order weight.
How should I store my coffee to keep it fresh?
We recommend storing your coffee in an airtight container in a cool, dark place. Avoid storing beans in the refrigerator or freezer, as moisture can affect the flavor profile.
Are your coffee beans ethically sourced?
Absolutely. we work directly with Indian coffee estates to ensure fair pricing for farmers and sustainable farming practices that prioritize both quality and environmental health.